Frequently asked questions

No, and be wary of any app that says it will. Automated testing can detect roughly 40% of WCAG success criteria. It cannot judge whether alt text is meaningful, whether a checkout can be completed with a screen reader, or whether your reading order makes sense. What it does find is largely what the automated scanners used by plaintiff firms find, so fixing those addresses the most common route to a claim. The FTC fined a well-known accessibility vendor $1,000,000 in 2025 for claiming otherwise.

Because Shopify does not allow it. Writing to theme files requires a protected-scope exemption that is granted only to page builders, backup tools and similar. We applied the same reasoning every competitor did and reached the same wall — which is why the ones that do modify code deliver through GitHub pull requests, and charge $200–599/month for the privilege. We give you the exact replacement code and a direct link to the right file instead. For most fixes it is a copy, a paste and a save.

No. We add nothing to your storefront, load no script on your pages, and change nothing at runtime. Overlays are the small floating accessibility buttons you have probably seen — they cannot restructure your HTML, and in 2026 a quarter of ADA lawsuits targeted sites that already had one installed. We work on your theme's source code instead.

It cannot. Nothing we do runs on your storefront. The app lives entirely in your Shopify admin, reads your theme, and shows you a report.

Every change we suggest is a single attribute added to an existing tag — we never restructure your markup, and we never touch your Liquid logic. If a change ever looks wrong, Shopify's theme editor keeps a version history you can roll back from. We would also like to know: email us the file and line.

For most issues, no. The report shows the current code and the replacement, with a copy button and a link that opens the exact file in Shopify's theme editor. Some findings need a person's judgement — an image whose meaning only you know, for instance — and we mark those clearly rather than guessing.

We only report what we can prove from your code. Where a value comes from Liquid and could legitimately be filled in at runtime, we say the finding needs review rather than counting it as a failure. Tools that inflate their numbers are easy to build; a report you can trust is harder.

No, and we think charging by traffic is odd for this kind of tool. Scanning a theme costs the same whether your store gets ten visitors a month or ten million. Every plan has unlimited scans and no traffic limits.

Uninstall the app from your Shopify admin, or downgrade to the free plan from the Plans page. Shopify handles billing, so cancellation is immediate and there is nothing to email us about. Your scan and findings stay free forever.